Food Service Associate, Fulltime-Duke Raleigh Hospital
Duke University Health System
Location: Raleigh, North Carolina
Internal Number: 227328
Duke Raleigh Hospital Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management, and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs. U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopedics and five adult procedures/conditions: chronic obstructive pulmonary disease (COPD), heart failure, kidney failure, lung cancer surgery, and stroke.
Food Service Associate, Fulltime-Duke Raleigh Hospital
Job Code: 4067
Job Level: B1
Supervisory Responsibility: No
General Description of the Job Class
Depending on the size of the entity and department structure, Level I and Level II may be combined.
Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport equipment, food, supplies, and refuse as directed.
Perform a variety of tasks in preparation, service and delivery of food products and/or service operations (ie. prepare, mix, assemble, portion, serve and store food as directed; receive inspect, store, secure disburse and control inventory of foodstuffs, supplies and equipment). Also may function as a cashier when directed.
Duties and Responsibilities of this Level
Level I *Retrieve, collect, and transport food service supplies, equipment and refuse as directed.
* Strip carts/trays, sort, rinse, dishes and silverware, operate and unload dish machine, and store clean items; inspect washed items for cleanliness and breakage.
* Clean and maintain dish machine; clean and sanitize assigned areas.
*Washes pots, pans and equipment.
* Collect, sort and dispose of trash.
*Follow all safety procedures for using equipment and chemicals.
Level II * In addition to the duties described in Level I, performs the following: *May set up and serve food to patients and cafeteria customers as specified by menus, ensuring that all food items are properly portioned and handled within established sanitation standards.
*May operate and monitor proper functioning of food service equipment; follow all safety procedures for using equipment and chemicals; clean and sanitize equipment after use.
*May assist in tray line and/or cafeteria setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
*Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise and status of all supplies in stock.
*May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
*May place food and supply orders with approved vendors under direction and guidance of Food Service Manager.
*May review stock levels of common foodstuffs and advanced menu items, conduct physical inventories and maintain inventory records; unload incoming supplies and equipment.
*May transport food carts to assigned locations.
*May prepare and set up food items to be delivered to catering functions as needed
*May plan, organize and provide service for routine and more complex catering functions.
*May work as needed for specially planned catering events.
*May maintain an accurate inventory of all catering equipment.
*May be responsible for the maintenance and upkeep of the catering area.
If functioning as a cashier:
*Calculate total cost of items on food tray; accept payment in cash or meal tickets.
*Ensure validity of meal cards.
*Total cash/tickets at end of work period; deposit money and prepare deposit report sheet.
Required Qualifications at this Level
No previous food service experience is required.
Work requires six months of food service experience.
Degrees, Licensure, and/or Certification
Knowledge, Skills, and Abilities
*Ability to lift/push/pull 50 pounds.
*Ability to read/write and follow oral and written instructions.
Level II - Same as level I plus:
*Basic math skills
*Basic computer/cashier/calculator skills
*Strong customer service skills
*Ability to operate food preparation equipment.
*Ability to prepare/handle foodstuffs using safe food-handling practices.
*Ability to maintain inventory
Distinguishing Characteristics of this Level
Level I Heavy cleaning duties
Level II Excellent customer service skills Ability to work effectively with minimal supervision Ability to maintain inventory
Job Code: 00004067 FOOD SERVICE ASSOCIATE Job Level: B1
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