The Lead Intermediate Care Technician (ICT) Generalist is assigned to the VA Central Iowa Health Care System. This position serves as an advanced technician for outpatient care settings such as; primary care, mental health, and specialty clinics. The position is an active member of facility advisory and/or leadership committees and coordinates work efforts and advocates for the needs of Veterans, programs, and initiatives. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-08 grade level: You must have one year of specialized experience (equivalent to the GS-07 grade level in the federal service); experience that equipped you with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performing patient examinations and providing patient care; collecting specimens and preparing them for transfer and processing; setting up and operating medical equipment to obtain diagnostic and therapeutic outcomes; documenting actions and procedures in an electronic health record; assisting with the training of health care personnel; providing guidance to personnel regarding work methods, practices, and procedures; and assisting personnel with problem solving and identifying solutions to patient care issues. Technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. This specialized experience must have been equivalent to at least the GS-7 grade level in the Federal service. Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. There is no educational substitution for the GS-08 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ["Duties include: Educates program managers and their staff on the visions, values, and delivery of ICT services. Ensures that the organization's strategic plan, mission, vision, and values are communicated to the ICT's they lead and integrated into the team's strategies, goals, objectives, work plans, products, and services. Provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of viable solutions. Leads the team in identifying, distributing, and balancing workload and tasks in accordance with established workflow, skill level and/or occupational specialization. Identifies training needs and assists in the development of training for ICT's. Mentors ICT's by providing guidance on professional and job duties, methods and techniques of team building, and how to work in a team to accomplish tasks or projects. Monitors and reports on the status and progress of work, checks on work in progress, and reviews completed work to see that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met. Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor. Resolves simple, informal complaints of ICT's and refers others, such as possible disciplinary actions, formal grievances and appeals, to the supervisor. Informs the supervisor of performance management issues/problems and recommends/requests related actions such as: assignments, reassignments, promotions, tours of duty changes, peer reviews, and performance appraisals. Performing observation-based screening and collecting patient information in collaboration with licensed personnel. Assists in behavioral/psychiatric situations in an outpatient setting. Assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. Initiates cardiopulmonary resuscitation (BLS) and use of automatic external defibrillator (AED). Performs clinical responsibilities such as: vital signs; 12-lead electrocardiogram (EKG); equipment and surgical instrumentation set up; wound care; specimen collection and Preparation; assisting with patient exams and screening; and patient education. Performs other duties as assigned. Work Schedule: Compressed tour, hours range from 7:00am-5:30pm, Monday-Friday; work schedules will be further discussed during interviews Position Description Title/PD#: Lead Intermediate Care Technician/ S10134-A Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients. Compressed/Flexible: Available Virtual: This is not a virtual position. Bargaining Unit: Yes Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being."]
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
