Primary City/State: Mesa, Arizona Department Name: Clinical Care Operations Work Shift: Night Job Category: Nursing As a Registered Nurse RN Senior Manager House Supervisor you will be leading a high quality team with expertise in patient care. Our amazing leaders continually provide leadership in clinical, financial, and personnel as well as active participation in department shared leadership and facility wide committees. As a member of our team, you will play a vital role in ensuring our patients receive the best care possible. Join us today as an integral part of a team within a Level 1 trauma designated hospital. Banner Baywood Medical Center has served the growing East Valley for more than 30 years, and every day we work hard to provide the best care to our patients. Our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the East Valley. Located next to Banner Baywood Medical Center in east Mesa, Arizona, Banner Heart Hospital specializes in providing the most advanced cardiovascular care in an environment of clinical excellence, compassion and healing. With 111 beds, we are one of the largest freestanding heart hospitals in the nation. We have also been named one of the nation's 100 Top Hospitalsr for cardiovascular care by Thomson-Reuters. Our facilities include 28 cardiovascular intensive care beds, 67 telemetry beds, a 16-bed interventional stay unit, two endovascular suites, six OR suites, six cardiac cath labs, two electrophysiology labs and a non-invasive cardiology unit. POSITION SUMMARY This position provides administrative supervision of campus workflow, resource utilization and management, and operations for all clinical and non-clinical departments during assigned shift. Responds to facility emergency situations, initiates disaster notification processes, facilitates patient placement and communicates with media. CORE FUNCTIONS 1. Assesses overall staffing effectiveness and adequate throughput by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services according to census, acuity, and responsible use of labor budget. 2. Responds to and assesses all codes and other crisis situations, implements plan, and evaluates response. Understands and utilizes the appropriate chain of command as needs arise. 3. Serves as a professional resource to patients, families, physicians, and staff by prioritizing, mediating and resolving concerns. Interprets organizational policies and facilitates patient-centered care. 4. Interprets and ensures regulatory compliance of business entity policy and procedures. Provides expertise and serves as a resource to committees and departments. 5. Demonstrates an expectation and support for continuous quality improvement. 6. Demonstrates leadership through coaching, performance evaluations, corrective actions and development opportunities to create a culture of learning. Functions as a role model and encourages staff to participate in their own development. 7. May be responsible for selection, orientation, on-boarding, and retention. 8.This position must know the resources needed to resolve problems and when to use them in order to facilitate facility operations, particularly during off hours. Internal customers: All levels of nursing management and staff, medical staff, and other health care members for the purpose of integrating services, improving patient care, ensuring effective communications and facilitating decision making in clinical practice and business related issues. External customers: Patients and families regarding patient care issues, physicians regarding patient care, and JCAHO, state, federal and community agencies regarding compliance with laws and regulations. This position is pivotal for the organization in maintaining effective patient care and throughput and facilitating patient, employee and physician satisfaction. MINIMUM QUALIFICATIONS BSN or MSN required for all new hires to the position after May 1, 2018. Incumbents in the position as of May 1, 2018 must possess a strong knowledge of nursing and/or healthcare operations as normally obtained through a bachelor's degree in nursing, healthcare, or related field. Requires a current RN license in state of practice. ACLS certification required. (Note: ACLS is not required for incumbents working in a Behavioral Health Hospital setting). PALS certification may be required, based on facility assignment. Must possess a strong knowledge and understanding of the provision of clinical care as normally demonstrated through 3 years of experience in an acute care setting. Requires excellent, demonstrated verbal and written communication, negotiation, problem solving and conflict resolution skills; high level and critical decision making ability; comprehension of law, policies, procedures, standards and practices. Must be effective in matrix management. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. |