Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet(r) organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
MEDICAL ASSISTANT CERTIFIED - DUKE PRIMARY CARE TRIAGE Occ Summary
The Medical Assistant, Certified functions as an integral member of theinterdisciplinary healthcare team in providi ng direct patient care. TheMedical Assistant, Certified performs routine administrative and patientcare supportive duties in a Health System med ical practice that assistmedical and/or nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly.
Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.Patien t care support responsibilities may include assisting the medicaland nur sing staff during examination and procedures, collecting andpreparing la boratory specimens, performing basic laboratory test in theclinic/office , taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the educational content and his/her involvement in theplan of care, and docu menting in the patient record.Other clinical support responsibilities in clude disposing ofcontaminated supplies, instrument processing, high lev el disinfectionand sterilization of medical instruments, telephoning pre scriptions to apharmacy, preparing and administering medications as dire cted by aphysician, and authorizing drug refills as directed. Performs o therclinical functions as delegated and supervised by the physician.Admi nistrative responsibilities:The CMA greets patients, answers telephones, schedules appointments toinclude arrive appointments in MaestroCare, ch eckout patients, andreferral scheduling; arranges for hospital admission s and laboratoryservices, updates and files patient medical records, fil ls out insuranceforms, handles billing, bookkeeping to include receiving copays andcollections on account balances; correspondence, and ordering clinicaland clerical supplies and forms. Performs other administrative dutiesasdirected.May be requested to be a liaison for clinic activities such as JointCommission and falls and/or participate in clinic committe es.
Knowledge, Skills and Abilities
Good customer ser vice skills.Work requires the ability to understand and follow oral and writteninstructions generally acquired through a high school education a ndmedical assistant programming.Heavy lifting and the ability to transpo rt stretcher and wheelchairpatients may be required.Working knowledge of sterile techniques and special procedures that areapplicable to work pe rformed.Working knowledge of procedures and techniques involved in admin isteringroutine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety precautions appl icable for work in a clinic setting. Workingknowledge of infection contr ol procedures and safety precautions.Age specific competencies.Daily cli nic preparation process; registration, scheduling, chargeposting, order entry. Able to document and communicate pertinentinformationAbility to e stablish and maintain effective working relationships withpatients and c linic staffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources andwork collaboratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureauof Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas--an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.