Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet(r) organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
MEDICAL ASSISTANT CERTIFIED-DUKE PRIMARY CARE Summary
The Medical Assistant, Certifi ed functions as an integral member of theinterdisciplinary healthcare te am in providing direct patient care. TheMedical Assistant, Certified per forms routine administrative and patientcare supportive duties in a Heal th System medical practice that assistmedical and/or nursing staff in th e examination and treatment ofpatients and ensure the clinic/office runs smoothly.
Clinical responsibilities:T he CMA takes medical histories and records vital signs, explainstreatmen t procedures to patients, and prepares patients for examinationsand proc edures.Patient care support responsibilities may include assisting the m edicaland nursing staff during examination and procedures, collecting an dpreparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples,chan ging sterile and non-sterile dressings, promoting patient/familyundersta nding of the educational content and his/her involvement in theplan of c are, and documenting in the patient record.Other clinical support respon sibilities include disposing ofcontaminated supplies, instrument process ing, high level disinfectionand sterilization of medical instruments, te lephoning prescriptions to apharmacy, preparing and administering medica tions as directed by aphysician, and authorizing drug refills as directe d. Performs otherclinical functions as delegated and supervised by the p hysician.Administrative responsibilities:The CMA greets patients, answer s telephones, schedules appointments toinclude arrive appointments in Ma estroCare, checkout patients, andreferral scheduling; arranges for hospi tal admissions and laboratoryservices, updates and files patient medical records, fills out insuranceforms, handles billing, bookkeeping to incl ude receiving copays andcollections on account balances; correspondence, and ordering clinicaland clerical supplies and forms. Performs other ad ministrative duties asdirected.May be requested to be a liaison for clin ic activities such as JointCommission and falls and/or participate in cl inic committees.
Knowledge, Skills and Abilities
Good customer service skills.Work requires the ability to understand and fol low oral and writteninstructions generally acquired through a high schoo l education andmedical assistant programming.Heavy lifting and the abili ty to transport stretcher and wheelchairpatients may be required.Working knowledge of sterile techniques and special procedures that areapplicab le to work performed.Working knowledge of procedures and techniques invo lved in administeringroutine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety pre cautionsapplicable forwork in a clinic setting. Workingknowledge of in fection control procedures and safety precautions.Age specific competenc ies.Daily clinic preparation process; registration, scheduling, chargepo sting, order entry. Able to document and communicate pertinentinformatio nAbility to establish and maintain effective working relationships withp atients and clinic staffTyping skillsMedical terminologyLevels II and II I -- Ability to independently seek out resources andwork collaboratively
Minimum Qualifications Education
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) orthe Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas--an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.