General Summary: To maintain consistent pacemaker and ICD information and follow-up on all enrolled pacemaker & ICD patients.
Essential Job Responsibilities:
Conduct job duties in accordance with TPR policies and procedures.
Perform trans telephonic pacemaker checks.
Maintain files and update computer data.
Run charges on all test.
Communicate with patients, referring physicians and hospital personnel to maintain consistent timely follow-up on patients.
Relay & retrieve TTM reports to & from the designated physicians in a timely manner.
Perform discharge teaching in the hospital for patients who have had a device generator change or new implant.
Monitor ICD home monitoring websites for incoming reports. Perform on-line enrollment of new patients.
Print ICD home monitoring reports for Pacemaker RN review. Generate bill for service & reschedule next transmission according to specific protocol.
Monitor task basket throughout the day, promptly responding (same day) with current status of reporting, documenting in EMR.
Monitor Heart Lab inventory, completing supply requisitions and submitting to Manager, as needed.
Upon receipt of ordered supplies, make a copy of the packing slip, interoffice the original to the purchasing director and give the copy to the Heart Lab Manager, all within 24 hours of receipt.
Perform daily discharge and assessment of external defibrillator in the Pacemaker Lab.
Assist with other Heart Lab duties as necessary, i.e. phone calls, filing & distribution of reports, preparation of statistics for department.
Maintain patient confidentiality.
Perform work-related duties as directed..
Adhere to compliance policies and procedures. Report any incident that appears to be unusual/deficient to department supervisor/manager or the compliance department.
Required: High school graduate or equivalent or completion of Monitor Tech program Preferred: Formal cardiovascular technology training preferred
One year experience as monitor technician or with arrhythmia training. One to two yearsâ�� cardiology clinic experience.
Preferred: year in cardiac cath lab
Required: BLS; ACLS
Basic knowledge of cardiac anatomy and physiology.
Understanding proper operation of Cardiac devices and equipment.
Knowledge of using medical equipment including stethoscope, scales, and blood pressure cuff, etc.
Knowledge of Electronic Health Systems.
Knowledge of ICD-9 and CPT codes.
Knowledge of the policies and procedures of a clinic sufficient to provide effective patient care.
Skill in multi-tasking.
Skill in customer service.
Skill in computer hardware and software use.
Skill in verbal and written communication.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party vendors, patients, and the public.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Displays the ability to triage phone calls
Ability to multi-task, manage details and organize efficiently and effectively.
Ability to read, interpret, and apply policies and procedures.
Ability to set priorities among multiple requests.
Ability to interact with patients, medical and administrative staff, and the public effectively.
Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
Equipment Operated: Cardiology devices and equipment
Primary Location: Casa Grande, Arizona
Facility: Staff Abrazo Medical Group
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.